Laevia S.r.l. based in Verona via Ca' di Cozzi 41 C.F. And P.iva (VAT number)
04300370238, registered at the Chamber of Commerce of Verona, REA VR-408929,
Laevia@pec.it, is the owner of the website www.laevia.it (hereinafter laevia.it). Customers
who use any of the services available on laevia.it will accept fully and without reserve the
General Terms and conditions of the contract described below. These Conditions apply to
all orders placed with any means listed below, for all items and services offered on
General conditions of sale
This is a distance contract regulated by art. 50 of D.Lgs. 6 September 2005, n. 206 (of the
Consumer Code). The contract for the sale of goods between Laevia S.r.l. and the
consumer, i.e. the customer, must be construed as filled when the order is accepted, even
partially, by Laevia S.r.l.. The acceptance will be confirmed via email from Laevia S.r.l. to
the email address indicated by the customer when placing the order.
By placing an order online, the customer declares to have read and understood all
instructions provided during the purchasing process and to fully accept these terms and
conditions and specifically terms and condition in regards of payment as provided by
The present conditions and in particular the information referred to in art. 52 of the Codice
del Consumo, as well as provided by Laevia S.r.l., will remain valid and effective until
changed and/or complemented by Laevia S.r.l.. Any modifications and/or additions to the
conditions will be effective from the date in which it will be communicated to the public and
shall apply to sales made from that date. The latest version of the conditions is found on
laevia.it. The customer once the procedure of purchase is finalised is required to print or
save a electronic copy of the present General Conditions of Sale.
How to Purchase
The customer will only be able to purchase the products which will be on the on-line
catalog of Laevia S.r.l. at the time of the submission of the order and visible online at the
address laevia.it, as described in the relevant technical data sheets. The image attached
to the description of a product may not be fully representative of its characteristics. When
an order will be accepted, the customer will receive from Laevia S.r.l. a mail summary with
which they will be informed that their purchase proposal is in preparation and will be
deemed accepted, unless otherwise communicated via email message from Laevia S.r.l.
within 3 calendar days from receipt of the summary mail; after this period the electronic
contract is validated.
Laevia S.r.l. reserves the right to cancel orders considered unreliable without notice.
Laevia products can be ordered directly on the internet site laevia.it by sending an e-mail
to the address email@example.com or calling us at the number +39 045 2224277. Your
order will be processed and shipped via express courier Flight2000 within 24 hours of
receipt of payment via Paypal, credit card or bank transfer. The pack containing the goods
you ordered will be delivered by express courier Flight2000 in 24/48 hours the shipment,
for the islands 3/4 days.
Close or during holiday season shipments can be delayed beyond the control of Laevia
Srl. We only accept orders for delivery within Italy. As for the delivery address on the
package, we recommend the customer to indicate the address where they will be located,
alternatively indicate the address of of work place or a relative. Please do fill in all details
(house number, name on doorbell, flat number, staircase, etc.)in order to avoid a failed
delivery of the package itself.
On delivery, we advise the customer to check that the number of items corresponds to that
indicated in the receipt and that the packaging is intact and undamaged and free of
evident alterations. Damage to the packaging and/or product or the mismatch of the
number of items, must be immediately signalled by the customer. The customer will also
write on the copy of the document that remains with the courier the words "RESERVE
CONTROL", specifying in as much detail as possible the reason: the type of damage, the
parcel number etc. Once the receipt is signed , the customer will not be able to oppose
any dispute about the condition of the delivered goods.
shipping costs (Italy)
For orders greater than or equal to € 39.00 shipping is free. For orders up to € 38,99 a
contribution of € 4,00 will be asked.
Methods of payment
All the prices of the products published on laevia.it include VAT and may be subject to
change without notice.
Pay Pal and credit card
Payment can be made with credit cards such as Visa, Mastercard, American Express, Pay
Pal account , via secure server operated by Pay Pal Pro. It is not necessary to have an
account Pay Pal. At no time during the purchase procedure Laevia S.r.l. is able to know
information regarding credit card details of the purchaser, which are transmitted via secure
connection directly to Pay Pal that manages the transaction. No server at Laevia S.r.l.
contains nor retains these data. In no case will therefore Laevia S.r.l. be held responsible
for any fraudulent use by third parties, at the time of payment of products purchased on
the site laevia.it.
Advance bank transfer
With this method of payment order will be managed only after having received
confirmation of payment by the bank.
The transfer order itself must contain the order number, the name and surname of the
customer. The bank details to carry out the transfer are:
Account holder: Laevia Srl - Via Ca' di Cozzi 41, 37124 - Verona
Cash on delivery
This method of payment is valid only for shipments to italy.
Cash on delivery allows you to pay for the purchase at the time of delivery.
A fee of € 6,00 will always be charged. The payment should be made in cash to the
courier on delivery.
Right of Withdrawal
In order to exercise the right of withdrawal the customer must communicate by e-mail, fax
or recorded mail within 14 working days from the date of delivery the desire to return the
the will to take advantage of the benefit granted by Legislative Decree No. 206/2005.
the indication of which product the customer decides to return
the customer's bank details (IBAN, or alternatively name of bank, Agency, current account
number, ABI and CAB)
The refund will be issued within 14 working days. Laevia Srl will be able to retain the
reimbursement until it has received the goods or until the consumer has shown to have
shipped the goods.
The right of withdrawal shall not apply to sealed products where the seal has been broken.
In case of mistaken purchase the goods is replaced only in case of an intact package, the
cost of returning the product are to be borne by the recipient, the product can be replaced
The customer is to check the integrity of the goods on reception, in the case of
manufacturing defects the customer must promptly contact Laevia Srl in order to agree the
replacement of the goods.
The present sales contract is governed by Italian Law. For the resolution of disputes
arising from the interpretation or execution of this contract if the customer is a consumer,
jurisdiction is that of the residency of the customer; in all other cases, the jurisdiction is
exclusively that of the tribunal of Verona.