How do I choose which products to buy?
You can see some of our products already in the homepage of the website. In addition, by
clicking on the header "Our products" or on the top right in the menu and choosing
"Products" you can access the list of all our products.
To know the specifications of a product just tap or click on it for access to a dedicated
page, the product sheet, where you will find the description, functional actives, how to use
and ingredients. In the same page you can choose the amount of items to be purchased
and the "Add" button will allow you to add the products to the cart.
If you already know what product you want to purchase it will not be necessary to enter the
page dedicated to the product itself. You will just click the + sign that you will find on the
top right, close to the image of the product. That will allow you to quickly and easily add
the product in your shopping cart.
Each time you add a product to the cart the a page opens in overlay allowing you to check
the list of products you have in your cart. Then you can enter the Coupon Code if you
intend to use one and proceed to payment, alternatively you can return to the product
catalogue and continue shopping.
How do I proceed to purchase the products?
Once you have chosen the products you want to purchase, go to cart and click on the
At this point you can choose to log in, register or proceed with the purchase without
To buy the products the site registration is not compulsory but it takes only a few minutes
of your time and lets you enter your billing information only once.
For every new purchase, part of your data will be compiled automatically so that you can
In order for us to ship the goods in the best of ways please pay particular attention when
filling up the form. You should choose the shipping address, making sure at the address
you have chosen there is someone who can receive the package.
The shipping address can be different to the billing address. Just under the section billing
address, by clicking on the field 'send to a different address', you can enter the address
you would like your package sent to.
What are the accepted payment methods?
Once you have entered your shipping information you can go on and choose the method
of payment. Payment can be made by credit card/Paypal or bank transfer.
After chosen the method of payment and checked your cart, give consent to the
processing of personal data and the conditions of sale and click "proceed".
If you choose to pay with credit card/Paypal, you will get to a page where you can enter all
the details of your account or, if you do not have a PayPal account, those of your credit
card and finalize the payment.
If you choose instead the payment via bank transfer, after filling in the details you will
arrive to a page where you will find info on how to make a bank transfer.
Confirmation of payment and the order will arrive via email shortly after finalising the
How much are the shipping costs?
In the page "Conditions of Sale" you can find all the information related to the policy,
where it is indicated that, for orders greater than or equal to 39,00 €, shipping is free within
Italy, while for orders up to 38,99 €, you will be asked for a contribution of € 4.00.
Costs for shipping overseas, however, will change depending on the distance. Upon filling
in your delivery address, you will see the exact amount of the shipping cost in the
When will the products that I purchased arrive?
The parcel will be delivered via courier Bartolini or GLS.
If you make your purchase before 12 noon, your order will be shipped on the same day
and will arrive to your house within the next 24 hours.
Otherwise, if the purchase is made after 12 noon, the order will leave on the following day
and from that moment in 24 hours it will be delivered.